Front Office Supervisor

25 Марта

Партнерские Вакансии

Компания "Hilton Tashkent City Hotel"

Main responsibilities:

• Take ownership of guests complains, requests or inquires when necessary and resolve the issue within the assigned timeframe promptly and completely;
• Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards;
• Ensure Team Members have a current knowledge of all room categories, room rates, packages, promotions, local area and other general product knowledge necessary to perform their duties;
• Ensure pre-arrival planning reports and preparations are done properly, guests’ profiles and bookings are set correctly in the system ;

Requirements:

• Minimum 1 year of experience in a similar or lower position in a 4-5* international chain hotel;
• Positive attitude and good communication skills;
• Ability to work under pressure and meet deadlines;
• Knowledge of PMS OPERA/Fidelio is a must, experience in using of MC Office programs;

Working Conditions:

• Attractive and competitive salary;
• Full-time employment, according to the schedule;
• Personal and professional development opportunities;
• Convenient office location;