Country Manager (Uzbekistan,Turkmenistan,Kyrgyzstan, Tajikistan, Mongolia & Afghanistan)

Описание

Abdulla Teymurlu
CRM Manager | Business Development Manager
Baku, Azerbaijan • +994502452764 • ateymurlu@gmail.com • https://www.linkedin.com/in/abdullateymurlu/
Highly accomplished CRM Manager with a stellar track record of over 10 years, driving revenue growth by 25% through effective
implementation and management of CRM systems, analyzing customer data, resulting in a 40 % increase in customer acquisition.
Proven ability to optimize sales processes, leading to a 20% improvement in sales efficiency. Adept at fostering strategic
partnerships, securing key accounts, and driving business expansion, contributing to a 30% increase in market share.

WORK EXPERIENCE _______________________________________________________________________________________________________________ ________________________________ _____________
CRM Implementation Consultant | Founder January 2022 – now
Sage BS , Azerbaijan
● Successfully implemented CRM systems for 5+ clients in Azerbaijan, resulting in a 20% improvement in sales efficiency and
customer satisfaction; developed and implemented customized BI systems, delivering real -time insights and enhancing
decision -making processes for 10+ businesses
● Established strategic partnerships with leading Russian co mpany System Technologies In c. and Tu rkish company
Univera, serving as the official partner
CRM Project Manager June 2014 – November 2021
SEBA ASC, Azerbaijan
● Developed CRM system enhancement strategy, identifying and implementing new functionalities to drive productivity and
customer satisfaction, resulting in a 15% increase in user adoption
● Successfully implemented Sales Force Automation (SFA) and Distribution Management System (DMS), optimizing sales
processes and improving order fulfilment efficiency by 25%
● Designed and implemented an analytical reporting system, leveraging Power Query, SQL, and DAX functions to provide
actionable insights and improve decisio n-making accuracy
● Led training and development initiatives for the CRM team, improving their technical skills and increasing their efficiency
● Conducted comprehensive market analysis, sensing and segmenting sales outlets, resulting in a targeted approach an d
increased sales revenue by 18%
● Oversaw the implementation of an ERP -based accounting system for weight goods, reducing losses by 20% of the annual
sales volume; integrated data from CRM, DMS, ERP, and accounting systems of SEBA brand store chain, enablin g
comprehensive analysis and reporting on sales performance
● Developed an optimized order distribution system, planning delivery routes based on occupancy, maximum delivery time, and
outlet priority, reducing cancelled orders by 20% and improving customer s atisfaction
Regional CRM Manager (Azerbaijan and Georgia) November 2009 – January 2014
Carlsberg Group Baltika Baku , Azerbaijan | Joined the company as a Sales Analyst, progressed to CRM Project
Manager and was subsequently promoted to Regional CRM Manager, overseeing projects in Azerbaijan and Georgia.
● Implemented CRM system for "Baltika Baku" and integrated with 24 distributors across Azerbaijan and Georgia, driving a 40%
increase in annual sales; doubled the company's points of sale, expanding market coverage and increasing product availability
● Recognized by Carlsberg Group as the most effective CRM system in Eastern Europe based on December 201 2 audit
● Led change management initiatives, training 50+ sales managers on new metrics and KPIs, and educating 20+ distributors
on new bonus systems
● Successfully transitioned sales scheme to preselling in 11 territories, optimizing sales processes and improving efficiency
● Conducted comprehensive retail outlet sensing, resulting in a reference database with 95% data completeness and accuracy
● Implemented OLAP cube system for advanced market analysis, enabling quick access to big data and multivariate analysis
for sales, marketing, finance, logistics, and planning departments
Data Analyst August 2007 – October 2009
CES Consulting Engineers Salz gitter GmbH, Azerbaijan
● Designed and conducted 70+ statistical experiments, analyzed results, and validated statistical significance to drive data -
driven decision -making; collaborated with cross -functional teams to develop clear technical instructions
EDUCATION _____________________________________________________________________________________________________________________________ __________________ _________
Yandex Practicum (Russia) - Completed Data Analysis School, acquiring skills in data analysis and enhancing expertise in the
field
Institute of Social Sciences, Marmara University (Turkey) - Master's Degree in Quantitative Methods in Management

Istanbul University (Turkey) - Bachelor's Degree in Political Science and Administration

SKILLS & OTHER _____________________________________________________________________________________________________________________________ __________________ _________
Technical proficiency: SQL, Python, Power BI (M, Dax), Excel, SPSS
Languages: English - full professio nal proficiency, Russian - full professional proficiency, Turkish - native