HR директор

Описание

AINEL
MUKAZHANOVA
Nur -Sultan, Kazakhstan
+7701 543 6765 ; +998 90 002 0261
mukazhanovaak@gmail.com
mukazhanovaak

PROFILE AND OBJECTIV E
A result driven, self -motivated and experienced professional in banking and HR management with a
proven ability to communicate, work in a team and supervise in order to maximize company efficiency.


EDUCATION
Master of Science in Finance | NAZARBAYEV UNIVERSITY, Graduate School of Business
(partnership with Duke University, USA)
2017 – 03. 2020
Within the framework of this master program:
 I was resident in National Bank of Kazakhstan (February 2019) and
 Attended the courses in London, England (June 2019):
 “Commercial and Investment Banks” course at CASS Business School, City University of London
 “Inside the Markets ” course at the London Stock Exchange.

Master thesis: “When return anomalies are anomalous: Analysis of the US research returns (from 1926)
in relation to market condition” – results related with asset pricing theory, market efficiency, behavioral
finance and trading opportunity.
Bachelor’s deg ree in Banking | KARAGANDA ECONOMIC UNIVERSITY (KEU)
2003 – 2006

EXPERIENCE

XalqBanki (Tashkent, Uzbekistan )

HR advisor / Head of HR complex
10.2020 – TO THE PRESENT
 I take an active part in the transformation of the Bank.
 I coordinate function s of 3 departments that are working with personal (the Bank's staff is about 12,000
employees).
 I am engaged in the development and implementation of processes:
- recruiting and adaptation
- involvement and corporate culture
- learning and development
- management of organizational structure
- performance management
- com pensation and benefits management
 I am looking for HRM systems and potential vendors for automatisation of staff administration and
the rest functions.

2

TSESNABANK (currently - First Heartland Jysan Bank , Astana, Kazakhstan )
201 6 – 2019 (2016 -2019 – maternity leave):

Lead specialist, HR Department, Headquarter
2014 – 2019
 Coordinate motivation programs for bank employees in HQ and in all the RoK bank branches (around
4,000 employees)
 Administer employee promotions, c ompensations and benefits, including budgeting and optimization
(with ERP SAP)
 Facilitate disciplinary committee (which includes members of the board of the bank)
 Develop motivation programs (procedures and methodologies)
Financial controller
201 2 – 2014
 Provide smooth customer service, arrange proper and flawless operational process
 Analyze and sanction all bank operations for clients (operational risk management)
 Supervise employees and mentor new employees
 Periodically covered (by way of replacement or delegation) branch’s chief management positions
 Ensure customer base growth within the given area
Universal Lead specialist
201 1 – 201 2
 Ensure customer base growth
 Provide various banking services to individuals and legal entities, including services relating to
deposits, money transfers and account management
Lead specialist, Operations Support Division
2010 – 2011
 Ensure customer base growth
 Provide various banking services to individuals and legal entities, including services relating to debit
and credit cards, deposits, money transfers and bank account requests
Chief HR specialist (grew from executive assistant)
2006 – 2010
 Implement employee safety, welfare, wellness and health programs
 Implement employee onboarding development, needs assessment, and training
 HR administration
 Recruiting and staffing, organizational department planning
 Control over performance management and improvement sys tems
 Organize corporate and team building events
SKILLS
Languages (both writing and speaking): Russian – fluent; Kazakh – native, fluent; English – fluent ;
Uzbek – advanced.
Computer skills : Colvir software (main system in bank), SAP ERP (resource planning software),
SmartVista, Microsoft Excel (including coding in VBA), data analysis softwares – SAS, R.
Soft skills : Communicative; Client oriented; Team player; Self -motivated; Leadership; Responsible;
Analytic and critical thinker; Decisive; Good t ime management and working under pressure; Stress
resistant; Flexible.

3
Professional skills : Financial modeling; Financial analysis; Corporate finance; Asset pricing; Valuation;
Financial accounting; Financial econometrics; Investments theory; Private equit y valuation practice;
Decision realization control; Developing new methodology; Research.
ADDITIONAL INFORMATI ON
Awards : Recognition letters from Tsesnabank for outstanding performance and excellent client service:
2007, 2010, 2012, 2013
Certificates :
 internal trainings conducted by Tsesnabank JSC on issues of customer focus, quality of customer
service and HR management (2007 -2016);
 a t hree -month English course at EMS language school, Malaysia, KL (2017);
 “Bloomberg Market Concepts ” course (on Bloomberg terminal, 2018);
 “Foundation to FRM” course (BCPD AIFC, 2020) ;
 “Investment Foundations” certificate (CFA Institute, 2020).
Personality type according to Myers – Briggs Type Indicator (MBTI) is ENTJ (Extraverted, iNtuitive,
Thinking, Judging).
Date of birth – 23.09.1987