QA Lead

Managed over 100 + new product and offer intakes that impact direct and indirect B2B channels, estimated testing effort, coordinated with the stakeholders in a full product lifecycle: concept, assessment, requirement, design, build, launch
Reviewed and analyzed product and project decks, system impact and requirements scope to estimate required test effort and optimal cost
Cooperated with product, engineering, UX design and analytics teams and led test strategy, planning, and delivery for front-facing payments enhancements in Account hub portal and other features like store locator, maps in TFB website
Drove quality improvement and cost reduction via extensive test coverage and defect reduction for multiple internal and external customer facing platforms and applications
Created a transparent and effective LOE estimation and communication tool for domain experience test team of around 20 people and iterated on the improvement
Facilitated collaborative thinking with the team to design solutions to project and process challenges to improve team performance, strategy, execution, and relationship with the cross-functional and organizational partners
Built internal SharePoint site for the team to manage the project and offer intakes and related data, documented web functionality, domain and process knowledge
Supported bi-weekly sprint backlog release and enterprise project launches