Агент по регистрации пассажиров в аэропорту

Описание

PERSONAL DATA NAME: IBODULLAEV ISLOMBEK AGE :23 CONTACT +998909525681 EMAIL ADDRESS : islomibadullaev2000@gmail.com PASSENGER SERVICE AGENT I finished my bachelor degree program at NORTHAMPTON UNIVERSITY IN SINGAPORE. I have worked in international companies such as Adidas and Puma in Singapore, where I was able to develop my skills in Sales and Customer service as I assisted 1000 guests from different backgrounds. I have experience at front desk in JW Marriott SINGAPORE, where I was able to develop my communication, organization, and top-level customer service skills. These achievements emphasize to my diverse education and work experience in abroad that can push me as an appropriate candidate for a passenger service agent in airport. I believe all my background experience as a customer service officer will help me to begin my successful career path in UZBEKISTAN'S International Airport. EXPECTED SALLARY 1000 $ EDUCATION GRADUATED THE UNIVERCITY OF NORTHAPTON IN SINGAPORE IN 2023 PROGRAM: BACHELOR OF ARTS (HONOURS)BUSINESS STUDIES Languages ADVANCED ENGLISH ADVANCED RUSSIAN ADVANCED UZBEK ADVANCED SINGLISH ELEMENTRY CHINESE WORK Experience SALES ASSISTANT(JUNE 2017-2021) * Provided high service for the shopping, assisted clients in handling, return or exchange product. * Assisted with administrative tasks as needed * Managed inventory and ordering supplies * Assisted with administrative tasks as needed * Create and send a weekly company newsletter using product knowledge and marketing skills * Collaborated with operations and sales leaders and provide them with data reports and * Served 300 customers per day and answered questions regarding items and payment methods FRONT DESK IN JW MARRIOTT SINGAPORE (2022-2023) * Greeted and assisted customers in a professional and friendly manner * Informed customers about payment methods and verified credit cards data * Provided information about hotel, restaurant, nearby attraction, available rooms * Handled customer complaints and resolved issues effectively * Oversaw staff and ensured high-quality customer service * Provide administrative support to the executive staff when needed, such as data entry, preparing correspondence, and record-keeping * Coordinate with the office manager to ensure office supplies are well-stocked INTERNSHIP EXPERIENCE IN CELAVI SINGAPORE * Assisted in the maintenance of events that generates 35 thousand dollars per day * Coordinated with 1000 of customers every day for reservation of the tables * Planned and worked 100+ volunteers * Managed reservations and seating arrangements * Handled phone calls and inquiries * Familiar with multi-line phone system * Maintains lobby in a neat and organized fashion to ensure that clients are comfortable and feel welcomed * Strong Familiarity with POS system * Ability to work independently and in a team * Advanced communication skills * Strong attention to detail * Multitasking * Able to work under pressure * Able to provide distinctive service * Efficient problem solving skills * Excellent communication and interpersonal skills * Ability to represent brand * Time management and organizational skills