Sales agent (Агент по продажам) в гостиницу Hampton by Hilton Tashkent

Описание


PERSONAL DATA
NAME: IBODULLAEV ISLOMBEK
AGE :23
CONTACT +998909525681
EMAIL ADDRESS : islomibadullaev2000@gmail.com



I finished my bachelor degree program at NORTHAMPTON UNIVERSITY IN SINGAPORE. I have worked in international companies such as Adidas and Puma in Singapore, where I was able to develop my skills in Sales and Customer service as I assisted 1000 guests from different backgrounds. I have experience at front desk in JW Marriott SINGAPORE, where I was able to develop my communication, organization, and top-level customer service skills. On top of that I worked as a tour guide in Singapore for approximately six months, during which I gained extensive experience in the field. This role allowed me to enhance my communication and interpersonal skills, as I interacted with tourists from diverse backgrounds. I developed a deep understanding of Singapore's cultural and historical landmarks and learned to effectively manage groups and schedules. The experience significantly improved my organizational skills and gave me valuable insights into the tourism industry.

EDUCATION
GRADUATED
THE UNIVERCITY OF NORTHAPTON IN SINGAPORE IN 2023
PROGRAM: BACHELOR OF ARTS (HONOURS)BUSINESS STUDIES

Languages
ADVANCED ENGLISH
ADVANCED RUSSIAN
ADVANCED UZBEK
ADVANCED SINGLISH
ELEMENTRY CHINESE


WORK Experience


SALES ASSISTANT (JUNE 2017-2021)
Provided high service for the shopping, assisted clients in handling, return or exchange product.
Assisted with administrative tasks as needed
Managed inventory and ordering supplies
Assisted with administrative tasks as needed
Create and send a weekly company newsletter using product knowledge and marketing skills
Collaborated with operations and sales leaders and provide them with data reports and
Served 300 customers per day and answered questions regarding items and payment methods


FRONT DESK IN JW MARRIOTT SINGAPORE (2022-2023)
Greeted and assisted customers in a professional and friendly manner
Informed customers about payment methods and verified credit cards data
Provided information about hotel, restaurant, nearby attraction, available rooms
Handled customer complaints and resolved issues effectively
Oversaw staff and ensured high-quality customer service
Provide administrative support to the executive staff when needed, such as data entry, preparing correspondence, and record-keeping
Coordinate with the office manager to ensure office supplies are well-stocked


INTERNSHIP EXPERIENCE IN CELAVI SINGAPORE
Assisted in the maintenance of events that generates 35 thousand dollars per day
Coordinated with 1000 of customers every day for reservation of the tables
Planned and worked 100+ volunteers
Managed reservations and seating arrangements
Handled phone calls and inquiries
Familiar with multi-line phone system
Maintains lobby in a neat and organized fashion to ensure that clients are comfortable and feel welcomed


Strong Familiarity with POS system
Ability to work independently and in a team
Advanced communication skills
Strong attention to detail
Multitasking
Able to work under pressure

Able to provide distinctive service
Efficient problem solving skills
Excellent communication and interpersonal skills
Ability to represent brand
Time management and organizational skills