Офис-менеджер( FLY KHIVA GROUP )

Описание

TR A N SLA TO R , S A LE S C ASH IE R
I S O M ID DIN
A B D USA T TA R O V
CO NTA C T
✉ is o m id din ab dusa tta ro v0 @ gm ail.c o m
 O zo d lik M FY, T u lp o r 7 , O han garo n,
Ta sh ke n t R egio n, U zb ekis ta n
 + 998942006314
 U zb ek
 _o ta b eko vic h _i
S K IL LS
S U M MARY
Su cce ssfu lly t r a n sla te d f o r in te rn atio nally r e co gn iz e d o pera a rtis ts , in clu d in g E nea
S ca la , V ero nic a C an ge m i, a n d o th ers , d urin g h ig h -p ro fi le c u lt u ra l e ve n ts .
G ain ed h an d s-o n ex p erie n ce in cu sto m er se rv ic e th ro u gh vario us ro le s in th e
hosp it a lit y i n d ustr y .
D eve lo ped s tr o ng c ro ss-c u lt u ra l c o m munic a tio n s k ills t h ro ugh t r a n sla tio n w ork a n d
d ir e ct c u sto m er i n te ra ctio n.
O BJE C TIV E
To a p ply m y sk ills in c o m munic a tio n, c u sto m er se rv ic e , a n d m an ag e m en t in th e
av ia tio n in d ustr y . W it h ex p erie n ce in tr a n sla tio n, h osp it a lit y , an d m an ag e m en t
stu d ie s, I a m t o c o ntr ib ute e ffe ctiv e ly t o a n i n te rn atio nal a ir lin e's t e am
P R O FE SSIO NAL E X PER IE N CE
SA LE S C A SH IE R
C om pass M all . T a sh ke n t | 2 024 - p re se n t
I a m c u rre n tly w ork in g a s a S ale s C ash ie r a t C om pass , w here I p ro vid e f a st, f r ie n d ly ,
a n d effi cie n t se rv ic e to cu sto m ers w hile als o assis tin g w it h sa le s an d sto re
o pera tio ns. I ta ke p rid e in e n su rin g a ccu ra te tr a n sa ctio ns a n d h elp in g c u sto m ers
h av e a p le asa n t s h oppin g e x p erie n ce .
T hro ugh m y w ork , I h av e d eve lo ped s tr o ng c o m munic a tio n a n d m ult it a sk in g s k ills ,
le arn ed to m an ag e h ig h -p re ssu re sit u atio ns, a n d co n tr ib ute d to a sm ooth d aily
w ork fl ow . M y a b ilit y t o r e m ain a tte n tiv e a n d p ro fe ss io nal w it h e ve ry c lie n t h as m ad e
m e a r e lia b le t e am m em ber a t C om pass.
I a m p assio nate a b out d eliv e rin g e xce lle n t s e rv ic e a n d c o ntin uou sly im pro vin g b oth
m y c u sto m er i n te ra ctio n a n d t e ch nic a l s k ills i n t h e r e ta il e n vir o nm en t.
W AIT ER
N ur C hoyxo nasi . O han garo n, U zb ekis ta n | 2 021 - 2 024
P ro vid ed e xce lle n t c u sto m er s e rv ic e a n d m ain ta in ed a f r ie n d ly d in in g a tm osp h ere .-
H an d le d c u sto m er i n q uir ie s a n d e n su re d g u est s a tis fa ctio n.- C olla b ora te d w it h t e am
m em bers t o i m pro ve e ffi cie n cy a n d s e rv ic e q ualit y
T R A N SLA TO R
Alis h er N av o i O pera a n d B alle t T heate r. . T a sh ke n t, U zb ekis ta n | 2 024 - I c u rre n tly
w ork h ere o nly m onth a n d y e ars
P ro vid ed s im ult a n eo us t r a n sla tio n f o r in te rn atio n al p erfo rm an ce s a n d r e h ears a ls .-
A ssis te d It a lia n dir e cto rs an d opera artis ts in cro ss-c u lt u ra l co m munic a tio n .-
F acilit a te d i n te rn atio nal c o opera tio n f o r c u lt u ra l e ve n ts .
E D UCATIO N
HIG H S C H O OL
Sch ool 1 0 . T a sh ke n t O han go ro n | 2 013 - 2 024
I a m c u rre n tly w ork in g a s a s a le s
assis ta n t a n d c a sh ie r a t R ed T a g
re ta il s to re . T he e m plo ym en t
pro ce ss c o nsis te d o f s e ve ra l s ta g e s:
1 . I n te rv ie w s ta g e – M y
co m munic a tio n s k ills i n R ussia n ,
E nglis h , a n d U zb ek w ere a sse sse d . 2 .
D ocu m en ta tio n a n d m ed ic a l
ex a m in atio n – I s u b m it te d a ll t h e
nece ssa ry d ocu m en ts , i n clu d in g a
m ed ic a l c e rtifi ca te ( F o rm 0 86), a n d
und erw en t a f u ll m ed ic a l c h eck -u p.
3 . O ne-m onth t r a in in g p ro gra m –
D urin g t h is p erio d , I r e ce iv e d i n -
d ep th t r a in in g i n c u sto m er s e rv ic e
te ch niq ues, c o m munic a tio n
str a te gie s, p ro d uct
re co m men d atio n b ase d o n
cu sto m er n eed s, a n d p ro b le m -
so lv in g i n c h alle n gin g s it u atio ns.
A ddit io nally , I r e ce iv e d s p ecifi c
tr a in in g i n t h e f o llo w in g a re as:
P unctu alit y a n d t im e m an ag e m en t
Te am work a n d c o lla b ora tio n s k ills
B eh av io ra l g u id elin es f o r
em erg e n cy s it u atio ns E vacu atio n
pro ce d ure s: s a fe ly e v acu atin g
cu sto m ers w it h in 1 5 m in ute s U se o f
fi re e x tin gu is h ers a n d e m erg e n cy
e q uip m en t S ta y in g c a lm a n d m ak in g
ra tio nal d ecis io ns u nd er p re ssu re I
w as a ls o t r a in ed i n a p ply in g t h e
SIR P m eth od olo gy ( S it u atio n,
In te n tio n, R eactio n, P ers o nal
ap pro ach ) w hile i n te ra ctin g w it h
c u sto m ers . T his a p pro ach h elp s
ad dre ss c u sto m er n eed s e ffe ctiv e ly
a n d e n su re s h ig h -q ualit y ,
e m path etic s e rv ic e , e sp ecia lly i n
d if fi cu lt s c e n ario s. S te p 4 – A ctiv e
w ork p h ase , d urin g w hic h I w as
o ffi cia lly e m plo ye d b y t h e c o m pan y
an d p ro vid ed w it h t h e r e q uir e d
u nif o rm a n d i d en tifi ca tio n b ad ge . I
s tr o ngly b elie ve t h at w earin g t h e

LANGUAGES
W EIGHT
HEIGHT
OLD
I graduated from Specialized General Education School No. 10 in Ohangaron
District, Tashkent Region.
During my studies, I actively participated in various academic and cultural activities,
which helped me develop strong communication, teamwork, and organizational
skills. The school provided me with a solid foundation in languages and social
sciences, which sparked my interest in international service and customer-oriented
professions.
COURSES AND CERTIFICATES
COMPUTER BASIC KNOWLEDGE
IT Park . Tashkent, Uzbekistan | 15.01.2023 - 07.04.2023
Microsoft Office Suite (Word, Excel, PowerPoint)
I have successfully completed a certified computer course, where I gained practical
skills in using essential software such as Microsoft Word, Excel, and PowerPoint.
The course also helped me develop a solid understanding of computer basics, file
management, and internet usage.
Having this certification has strengthened my ability to work efficiently with digital
tools, which is especially valuable in modern customer service and administrative
environments.
company uniform is not just about
appearance — it represents a great
responsibility. The uniform
symbolizes the company’s identity,
reputation, and values. Therefore,
wearing it means upholding high
standards in behavior,
communication, service, and
personal presentation at all times.
Understanding this, I approach my
duties with full commitment,
professionalism, and a strong sense
of accountability.
Customer Service & Communication
Teamwork & Problem-Solving
Customer Service & Communication
Korean (I am proficient in Korean at
a level where I can engage in
conversations and express my
opinions effectively)
Uzbek (Native)
Russian (Fluent)
English (Fluent)
70 kg
170
19