Sales Manager( LAVOROSOLUTIONS )
Описание
Malika Karimova
Nationality: Uzbek Date of birth: 01/04/1999 Gender: Female
Phone number: (+971) 55 347 9557
Email address: malikanormukh99@icloud.com
Home: Uchtepa Apartment 49, unit 23, building 9, Tashkent (Uzbekistan)
ABOUT ME
I am an adaptable and experienced professional with excellent time management abilities. I am a competent
communicator with proven interpersonal skills who is used to working in a team whilst also being capable of
acting on my initiative. I'm constantly eager to learn new things and take on new challenges.
EDUCATION AND TRAINING
Graduate of the Academic lyceum at the Uzbekistan state world languages university
Academic lyceum at the Uzbekistan state world languages university
Address: Yakkasaroy district Avenue Bobur 55, 100100 Tashkent (Uzbekistan)
WORK EXPERIENCE
Sales manager
“PERFECT GROUP SERVICE” - travel company [ 07/2019 – 07/2020 ]
1. Selection and sale of travel tours around the world;
2. Booking airline tickets, hotels;
3. Registration of passports and tour visa arrangements;
4. Placement of information about the company on the Internet, magazines, information directories
5. Organization and conduct of tourist trips, hikes, competitions.
Shop supervisor
SELFIE - Women’s clothing store [ 10/2017 – 09/2018 ]
1. Support the store manager by tracking, researching, and reporting sales information; problem solving.
2. Updating the store manager by consolidating, analyzing, and forwarding daily action summaries.
3. Preparing and distributing monthly reports.
4. Ensuring pricing is correct.
5. Ensuring merchandise is clean and ready for display.
6. Maintaining stock and ensuring availability of merchandise in stock.
7. Creating marketing campaigns and maintaining store pro fitability.
8. Ensuring that promotions are accurate and sold according to company standards.
9. Using information technology to record sales data, analyze data, and plan ahead.
10. Ensuring that quality, customer service, health and safety standards are met.
11. Maintaining store cleanliness and health and safety measures. Organizing and distributing sta ff schedules.
12. Assisting retail sales personnel in meeting sales goals.
13. Handling customer questions, complaints and concerns.
Sales assistant
SELFIE - Women’s clothing store [ 08/2016 – 09/2017 ]
City: Tashkent
Country: Uzbekistan
1. Greeting customers as they enter the store.
2. Assisting customers in finding the products and products they are looking for.
3. Providing product, promotion, and pricing information by clarifying customer inquiries.
4. Providing advice and recommendations on product selection to customers.
5. Participating in inventory control and management
6. Increase revenue by increasing sales and cross -selling through a motivational incentive scheme that will
increase guest satisfaction and revenue.
7. Handle cash and card payments.
8. Decorate and stock shelves with merchandise.
9. Balancing cash registers with receipts.
10. Report discrepancies and problems to the supervisor.
11. Dealing with customer refunds.
12. Keeping the store clean and orderly.
13. Dealing with customer complaints.
14. Attaching price tags to merchandise in the store.
15. Receiving and keeping delivery of large quantities of merchandise.
16. Keeping abreast of special promotions and putting up displays.
17. Maintaining a customer database by entering customer pro files and update.
LANGUAGE SKILLS
Mother tongue(s): Russian | Uzbek
Other language(s):
English
LISTENING B1 READING B1 WRITING A2
SPOKEN PRODUCTION B1 SPOKEN INTERACTION B1
COMMUNICATION AND INTERPERSONAL SKILLS
Soft skills
1. Communication
2. Flexibility
3. Leadership
4. Teamwork
5. Time management
DIGITAL SKILLS
Microsoft Office / Microsoft Excel / Microsoft Powerpoint / Zoom / Social Media / Skype / Facebook /
Good listener and communicator / Team -work oriented / Written and Verbal skills / Organizational and
planning skills / Motivated / Decision -making
HOBBIES AND INTERESTS
Activities that I do in my spare time
Decorating
Dancing
Psychology
Culture
Reading Books
Skating
Drawing
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