Cabin Crew

Описание

MIRJALOL BEGIMKULOV
Tashkent
+998 88 133 12 72
Begimqulovmirjalol9925@gmail.com
Accomplished individual with superior work ethic and creative customer service generation ideas. Offers 3+ years experience in diverse customer service and educational environments. Able to work independently and in a team and exceed targeted goals consistently. Capable of working in a highly challenging environment with massive enthusiasm to grow within a company.
Skills
Detail-oriented skills
Loyal and hardworking
Analysis of financial statements
Proficient in MS Office, MS Word Excel, Outlook and PowerPoint ● Time Management skills
Work experience
Sema Group - manager researcher. 04/2022 - Present Tashkent/Uzbekistan
Key responsibilities:
Bringing people together through outstanding strategic business conferences & summits, professional training and b2b congresses




Sitel Polska - Customer Service Professional 11/2021 - 03/2022 Warsaw/Poland
2
Key responsibilities:
Maintaining a positive, empathetic, and professional attitude toward customers at all times
Responsible for providing on time analysis to support the commercial teams to provide
Acknowledging and resolving customer complaints on a daily business
Follow up with customers to ensure customer satisfaction and provide professional customer support
Responsible for the efficiency of the database, including optimizations and suggestions for the client.
Key achievements:
Resolving 100% customer complaints within guideline time of 48 hours.
Beck Kids - ESL Teacher 10/2018 - 04/2020 Xi'an/China
Prepare classroom and course materials.
Assign homework and exams.
Grade students' assessments.
Create individualized plans for students with special requirements (e.g. learning disabilities)
Research new teaching methods for teaching English as a second language
Education
2021-2025 Kraków/Poland
Wyzsza Szkola Biznesu "Akademia WSB" - Bachelor's degree not finished
2018-2020 Xi'an/China
Xian Petroleum University - bachelor's degree not finished
2014-2017 Tashkent/Uzbekistan
Polytechnic college - Higher education
Languages
English-Full Professional Proficiency
Chinese- Intermediate proficiency
Turkish- Intermediate proficiency
Uzbek-Native or Bilingual Proficiency
Russian-Native or Bilingual Proficiency