Руководитель IT-инфраструктуры / облачных решений

Описание

SHAUN AMINOV
Professional summary


Tashkent
vonimas @gmail .com


Proactive professional with 5+ years of experience and proven knowledge of
advanced technology, configuration management, and end user support. Aiming
t o leverage my skills to successfully fill the IT role within your organization.


Work experience Technical skills

ATM PHARM LLC, Tashkent - Head of IT dep.
09.2016 - 10 . 2021
Promoted to a leadership role accountable for key business applications and
systems. Collaborate with senior leadership to guide short - and long -term
planning. Design, coordinate and execute software and hardware upgrades.
Function as a vital reso urce for Help Desk staff, supervising day to day support
operations and assisting on complex trouble tickets
● Configure client’s stations for optimum performance with appropriate
security features.
● Effectively oversee and direct VoIP Administration, Kaspers ky End -Point
● Coordinated procurement, installation, and testing of hardware and
software as required.
● Administered monitoring and setting of servers and client machines.
● Managed operations of network installation and services.

Platforms: Windows, Linux, Mac
OS X, iOS, Android
Networking: LANs/WANs, TCP/IP,
VoIP, DHCP, DNS, Wireless/VPN
Architecture, Routers & Switches,
Firewalls, Active Directory,
Domain Controllers
Applications: Kaspersky End -
Point, Bitrix24, Hyper -V, O365,
Outlook, ITIL , Kerio , ITIL
Hardware: iPads, iMacs, tablets,
laptops, printers, scanners,
projectors.


COLORFLEX Ltd, Tashkent - IT SPECIALIST
04.2015. - 09.2016
Support and maintain systems, hosts, mobile devices and peripherals; handle user
service requests and resolve ITIL tickets, provide system security for mobile,
desktop and cloud environments.
● Configure client’s stations for optimum performance with appropriate
security features.
● Commended for immediate resolving of complex issues, such as system
crashes, s ecurity breaches, network slowdowns, virus infections,
connectivity problems.
● Attained a user satisfaction rating 4.9/5.0, systematically monitored ticket
status to guarantee prompt, quality resolution of every issue.
● Set up secure networks including WiFi, LAN, leading user/server
configuration and performance -tuning of crucial infrastructure to ensure
seamless business operations.


Education

Cardiff Metropolitan
University, London, UK /
11.2014
Bachelor of Arts: Business Administration
Degree is awarded by Cardiff
Metropolitan University