Community manager (TSS)

Компания "Citi Fuel (ООО Staff Atlantic)"

We Are Looking For

We are seeking an ambitious individual who is eager to grow both financially and professionally while unlocking their full potential.

About the Project

• Fuel card sales in the U.S. (all sales are conducted within the United States).
• Project launch: March 2024.
• Company background: Operating since 2017, with a similar project successfully growing for the past five years. Based on its stable performance, we have decided to expand operations and diversify our product range. (This is not a new market test; the concept has already proven successful, and we are now focused on scaling the business by offering a broader product portfolio).
• Part of a logistics group: The project is a division of a U.S. trucking logistics group, which is the market leader in Uzbekistan. The company is a registered IT Park resident with offices in Tashkent (two offices), Chicago, and Orlando.
• Well-established processes: The company has fully developed operational processes. You can adopt existing systems from our similar project, adapt them, or implement new ones from scratch—this depends on the manager’s vision and capabilities. The owners are highly receptive to innovation.
• Expansion plans: By the end of 2025, we aim to fully assemble the team in Tashkent.

Responsibilities:

• Respond to comments and customer queries in a timely manner.
• Monitor and report on feedback and online reviews.
• Liaise with Business Development and Sales departments to stay updated on new products and features.
• Build relationships with customers, potential customers, industry professionals, and journalists.

Requirements and Skills:

• Ability to identify and track relevant community metrics (e.g., repeat attendance at events).
• Excellent verbal communication skills.
• Strong writing skills.
• Hands-on experience with social media management for brands.
• Ability to interpret website traffic and online customer engagement metrics.

What We Offer:

• A dynamic and supportive work environment.
• Opportunities for professional growth and development.
• Competitive salary.
• Night working hours from 6pm to 2am.
• The chance to be part of a creative team that values your ideas and contributions.