Customer Support Represantative (Arabic and English Speakers)

Компания "RX2GO Express Delivery"

Job Title: Customer Support Representative (Arabic & English Speakers) – PharmaStaff

Location: Onsite – Tashkent, Qushbegi
Employment Type: Full-time

About PharmaStaff

PharmaStaff is a leading provider of non-clinical staffing solutions for pharmacies across the U.S. We handle essential support services such as insurance verification, prior authorizations, prescription entry, scheduling deliveries, and customer communication—allowing pharmacies to focus on what matters most: patient care.

Position Overview

We are looking for a bilingual Customer Support Representative (Arabic & English) to join our team. In this role, you will assist pharmacy clients and PharmaStaff representatives by providing professional, accurate, and timely support in both languages.

Key Responsibilities

• Deliver customer support in Arabic and English via phone, email, and chat.

• Assist pharmacy patients and pharmacy staff with service and system-related inquiries.

• Support tasks such as insurance verification, prior authorizations, prescription entry, and scheduling.

• Working with pharmacy systems (QS1, LibertyRx, PioneerRx, etc.)

Qualifications

• Fluency in Arabic and English (spoken and written) required.

• Strong communication and active listening skills.

• Ability to manage high call/email volumes with professionalism.

• Strong problem-solving ability with attention to detail.

• Team player with a positive attitude and willingness to learn.

What We Offer

• Competitive salary and performance-based incentives.

• Training on pharmacy systems and customer support best practices.

• Friendly Team and Comfortable working conditions.

• Work in an international, innovative company.

• Career growth within PharmaStaff.

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