Education program manager

Компания "GROUP-IB TSHK"

Tasks to solve

• Manage end-to-end delivery of all training formats: live webinars, onsite instructor-led sessions, and self-paced e-learning cohorts.
• Own the master training schedule and coordinate logistics, resources, and instructor availability.
• Prepare and maintain training documentation, including proposals, vouchers, certificates, and course descriptions.
• Serve as the primary point of contact for clients regarding training schedules, access, and delivery.
• Collaborate with Subject Matter Experts, trainers, designers, and developers to organize content creation and supporting materials.
• Coordinate with external vendors and partners involved in design, production, and marketing activities.
• Manage media assets and ensure course branding, banners, and landing pages align with company standards.
• Maintain and updаtеthe learning content lifecycle, ensuring the course catalog remains current and relevant.
• Administer the Learning Management System (LMS), including user access, course setup, content publishing, and reporting.

Requirements

• Proven experience in a Program Coordinator, Training Manager, Learning Operations, or LMS Administrator role.
• Strong organizational and project management skills with the ability to manage multiple workflows simultaneously.
• Excellent written and verbal English communication skills for client-facing communication and learner support.
• Comfortable working with video conferencing tools and basic file management (formats, resolution, uploads).
• Bonus: Hands-on experience administering a Learning Management System (LMS).

Why choose Group-IB

• Your happiness is important to us. We want every single team member to be happy.
• Continuing professional development. At Group-IB, you can choose from various paths to growth: progress as an expert, advance to a management position, try your hand in another department, relocate abroad, or launch a new business area at Group-IB.
• A team with extensive international expertise. Do you have experience but are looking for exciting challenges? By choosing us, you will be choosing complex tasks and continuously improving your skills in a fast-growing international company.
• Globally recognized technologies. Group-IB's offices are located in seven countries and our products and services are sold in 60 countries. What’s more, Gartner, IDC, and Forrester have ranked our technologies among the best in their class. We work with over 450 international partners and about 500 clients.
• A culture created by each of us. Group-IB’s employees speak many different languages and understand one another. We respect each other's beliefs, share common values, and strive toward the happiness of every employee.
• Economic stability. Group-IB's sustainable growth helps rapidly develop careers that would take years to progress as far as most other companies.

What else you should know

• Health. If anything goes wrong, don’t worry — we offer health insurance.
• Certificates and training courses. Group-IB specialists hold over 1,000 professional certificates, including CEH, CISSP, OSCP, GIAC, MCFE, BSI, as well as some rare ones that would be a source of pride for experts in forensics, penetration testing, and reverse engineering worldwide. We have an incentive program that helps employees achieve certifications at the company's expense.
• Challenges. A wide selection of GIB programs helps you improve soft skills, gain new competencies, and receive monetary rewards.
• The initiative is rewarded. At Group-IB, you can bring your most daring ideas to life. The company encourages technical blogging, writing articles, building sports teams, and other creative activities.

Sounds like you? Apply now!