Senior Officer on Internal Communications and PR

Компания "Westminster International University in Tashkent"

Обязанности

PRINCIPAL ACCOUNTABILITIES:

Internal Communications

• To design, develop, and implement the University’s internal communication strategy, focusing on students and other internal stakeholders.
• To coordinate with the Student Support Department, Schools, the Academic Registrar, and HCMD to ensure consistent, accurate, and timely communication of key information.
• To plan and manage internal communication campaigns and activities that support student engagement, academic processes, and institutional priorities.
• To monitor University-managed platforms (West TV, student apps, intranet, newsletters, social media), ensuring clarity, accuracy, and accessibility of information.
• To provide timely and effective responses to communication crises or sensitive issues, ensuring consistent messaging aligned with University values.
• To evaluate the effectiveness of communication campaigns and recommend improvements.
• To be involved in planning and preparation of University activities including those conducted in student dormitories.

Public Relations

• To manage the University’s public relations activities, including media engagement, press releases, and public announcements.
• To promote WIUT’s achievements, contributions, and events to the external community through appropriate communication channels.
• To support the development of the University’s public profile by building positive relationships with media outlets, partner institutions, and relevant external stakeholders.
• To implement and coordinate the University’s social media strategy, ensuring both internal and external messaging supports WIUT’s reputation and objectives.
• To prepare communication materials such as news articles, media kits, features, and official statements.
• Monitor social media and other communication platforms daily; identify, escalate, and respond to comments or misinformation to safeguard WIUT’s reputation and image.
• To monitor social and traditional media coverage of the University, addressing misinformation and ensuring timely response to emerging issues.
• To ensure consistent brand messaging across all PR and communication materials.

General

• To contribute to the activities of the Marketing and Communications team.
• To undertake other duties as required by the Head of Marketing and Communications / Director of Administration.

Требования

PERSON SPECIFICATION

QUALIFICATIONS

• A first degree, preferably in Communications, Marketing, Journalism, Public Relations, or a related field.
• High-level proficiency in English (oral and written), with the ability to draft professional communication materials.
• Competency in Uzbek and Russian, with excellent oral and written skills in both languages.

EXPERIENCE

• Experience in communications or public relations, preferably within higher education or a similar organization.
• Evidence of skills in communication planning, content development, and media/social media management.
• Experience in managing communication crises or handling sensitive external messaging.

• Experience in building relationships with media outlets or public agencies is desirable.

Условия

Working hours:

40 hours per week, 5/2

Our benefits:

• Medical Insurance – quality healthcare coverage.
• 13th Salary Bonus – An additional financial reward at the end of the academic year (special eligibility conditions apply).
• Free Access to Art Clubs – Engage in creative expression through Vocal, Dance, and Drama clubs at no cost.
• Complimentary Use of Sport Facilities – Enjoy free access to the gym, as well as yoga lessons to promote a healthy lifestyle.
• Tuition Assistance – WIUT offers various tuition reduction schemes for eligible employees and their family members, supporting their educational aspirations and others.

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