Tech Specialist / Технический специалист по бытовой технике

Компания "АНКОР Узбекистан"

Responsibilities:

• Direct KPI management (CRRR & repair results, diagnostics, component repair);

• Support for authorized service centers (Q&A, email, chat);

• Authorization of RMA processes;

• Conducting technical training for authorized service centers (new models, service bulletins);

• Quality control (issue collection, cooperation with headquarters);

• Investigation of product liability case reasons and support for other departments (VOC, warehouse, logistics).

Requirements:

• University degree, preferably in a technical field;

• Engineering experience with digital appliances;

• Experience in conducting trainings;

• Strong written and verbal communication skills in Uzbek, Russian, and English;

• Advanced skills in MS Office programs, especially Excel.

Conditions:​​​​​​​​​​​​​​

• Official employment in full compliance with local labor laws;

• Competitive salary, negotiable based on experience and qualifications;

• Meal allowance to keep you energized throughout the workday;

• Comprehensive medical insurance for your peace of mind;

• Performance-based bonus system rewarding your achievements;

• Comfortable and supportive working environment with a friendly team;

• Excellent opportunities for professional development and career advancement within an international company.

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