Specialist

- Prepared and submitted technical and commercial offers for EPC projects at the pre-bid stage and for local projects (primarily inbound sales);
- Prepared and compiled technical documentation packages for projects, including datasheets, calculation sheets, drawings, and other documents, in accordance with project requirements;
- Communicated with contractors, clients, and internal departments to clarify specifications, scope, and technical inquiries;
- Developed and maintained an Excel-based Sales Dashboard using Pivot Tables to analyze sales performance by industry, team, and salesperson, as well as other KPIs;
- Maintained accurate records of quotations, technical documents, client communications, and project statuses;
- Monitored bid submission deadlines and ensured timely delivery of all required technical and commercial documents;
- Submitted additional project-specific documents requested during the bidding and clarification stages.

- Managed engineering documentation for EPC projects, including preparation, revision, and approval of datasheets, calculation sheets, drawings, procedures, and other vendor documents in accordance with project specifications;
- Reviewed and made project-specific modifications to technical drawings using AutoCAD, in line with engineering requirements and client specifications;
- Submitted and tracked project-specific documentation required at different project stages (engineering, inspection, testing, and delivery);
- Monitored project schedules to ensure timely document submission and approval, as well as on-time fabrication and delivery;
- Communicated technical clarifications between contractors and internal engineering teams;
- Participated in project KOM meetings, discussing specifications, documentation scope, inspections, and deliverables;
- Tracked and reported delays in documentation and deliveries, coordinating follow-ups with responsible teams;
- Assisted in preparing and revising project documentation templates;
- Supported inspection and test preparations by ensuring required drawings and documents were available and approved;
- Provided translation of technical and project-related documents to support international collaboration;
- Developed and maintained an Excel-based EPC tracking tool using Pivot Tables, including a summary sheet highlighting delayed Vendor Print (VP) items filtered by urgency and pending submissions.

- Managed online communication with new and existing customers, responding promptly to inquiries;
- Provided detailed product consultations on pharmaceutical and cosmetic products;
- Handled customer inquiries via Alibaba, Global Sources, and other B2B platforms;
- Created and published product updates and promotional content on Instagram to attract new customers;
- Created and maintained customer databases in Excel, verifying data accuracy and removing duplicate entries across managers;
- Managed the full order cycle from inquiry to delivery, including:
1) receiving and processing inquiries;
2) preparing and submitting quotations and invoices;
3) coordinating payment receipt;
4) processing orders and follow-ups.
- Prepared export documentation, including Commercial Invoices (CI), Packing Lists (PL), and export declarations;
- Booked international courier shipments and tracked delivery status;
- Designed and developed a product catalog using Canva;
- Researched and compiled information on international exhibitions related to pharmaceutical and aesthetic products.