Customer Service Representative
26 Июля 2025
Город:
Ташкент
Занятость:
Полная занятость
Опыт:
Нет опыта
Компания "RX2GO Express Delivery"
Customer Service RepresentativeCompany: Enexia
Location: On-Site
Employment Type: Full-Time
As a Customer Service Representative at Enexia, you will be the first point of contact for our clients, patients, and pharmacy partners. Your primary responsibility is to provide timely, empathetic, and accurate responses to inquiries, resolve issues, and ensure a seamless service experience. You will work closely with pharmacy teams, dispatchers, and account managers to maintain client satisfaction.
Key Responsibilities:
-
Respond to customer inquiries via phone and chat in a professional and friendly manner
-
Resolve customer issues and escalate complex cases when necessary
-
Collaborate with internal teams (dispatch, pharmacy, and logistics) to ensure accurate and timely service delivery
-
Maintain detailed records of customer interactions in the system
-
Follow up on customer concerns to ensure complete resolution and satisfaction
-
Educate customers about services, policies, and procedures
-
Identify trends in customer feedback and suggest improvements
Requirements:
-
Strong communication and problem-solving skills
-
Ability to multitask in a fast-paced environment
-
Empathy, patience, and professionalism in dealing with customers
-
Fluency in English(IELTS 7 or above); additional languages are a plus
Зарегистрируйтесь или войдите, чтобы открыть контакты работодателя
Прикрепите резюме для отклика
Уже с нами?
Войдите, чтобы отправить резюме
12 Июля
Ташкент
Компания "Citi Fuel (ООО Staff Atlantic)" Job Type : Full-Time (02:00-10:00) Reason : Currently, we have only one person working during this...
20 Июля
Бухара
Компания "NOMAC SIRDARYA OPERATION AND MAINTENANCE SERVICES LLC" What we need: PM Service Technician: Responsible for Preventive...
21 Июля
Помощник механика( MECHANICAL UNITED SERVICE )
Ташкент
Компания "MECHANICAL UNITED SERVICE" Обязанности: •Выполнение ремонтных работ под руководством главного механика. •Диагностика и устранение...
24 Июля
Reimbursement Specialist / Account Representative
Ташкент
Компания "Global Tech Assistance ТМ WCH Service Bureau" Join Our Team as Medical Biller! Are you ready to launch your career with a...
24 Июля
Нукус
Компания "NOMAC SIRDARYA OPERATION AND MAINTENANCE SERVICES LLC" What we need: PM Service Technician: Responsible for Preventive...
Вакансия размещена в отрасли