Customer Service Specialist

Компания "Citi Fuel (ООО Staff Atlantic)"

Job Type: Full-Time (02:00-10:00)

Reason: Currently, we have only one person working during this time. To ensure backup and minimize risks, especially during sick leave or absences, we need an additional person.

• Responsibilities:
  • Handle customer inquiries via phone, chat, and email channels.
  • Serve as the main point of contact (POC) for customers with any questions.
• Deadline: As soon as possible

Qualifications:

• Proficiency in English (Russian and Uzbek are a plus).
• At least 1 year of experience in Customer Support or a related field.
• Higher Education degree (not essential).
• Strong written and verbal communication skills.
• Ability to troubleshoot and resolve issues efficiently.
• A customer-centric approach with the ability to handle inquiries professionally and empathetically.

What We Offer:

• Competitive Compensation: Receive a competitive salary.
• Professional Development: Opportunities to grow and advance within the company, with access to training and resources to improve your skills.
• Supportive Team Environment: Join a collaborative and supportive work environment where your contributions make an impact.
• Night Shift: 02:00-10:00
• Stability and Security: Full-time employment with official benefits, including paid time off and vacation.
• Convenient Office Location: Work in a centrally located office for ease of commute.

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