French-Speaking Call Center Agent

Компания "Центр развития IT- знаний"

• Handle inbound and outbound calls, emails, and chat inquiries in French.
• Provide accurate and timely information to customers regarding products or services.
• Resolve customer issues effectively and ensure high levels of customer satisfaction.
• Collaborate with internal teams to address customer needs and concerns.
• Maintain detailed and accurate records of customer interactions in the CRM system

• Proficiency in French (verbal and written) at a C1 level or higher.
• Strong communication and interpersonal skills.
• Prior experience in customer service or call center roles is an advantage.
• Ability to work in a remote environment with a stable internet connection.
• Strong problem-solving skills and a customer-focused attitude.

• Flexible remote working arrangement.
• Professional training and development opportunities.
• A chance to work in an international environment with a supportive team.

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